Who we are

The Jazzlab is located at 27 Leslie Street, Brunswick, 3056
Our website address is: https://thejazzlab.com.au

What personal data we collect and why we collect it

Contact forms

When you are online, we collect information regarding the pages within our network which you visit and what you click on. As a general rule we do not collect sensitive information. However, if we do, it will usually be for the purposes of providing our goods or services and if the law requires us to, we will seek your consent to collect it.

We use your information to provide our services to you, to fulfil administrative functions associated with these services, for example billing, to enter into contracts with you or third parties and for marketing and client relationship purposes. Your contact details may be used to contact you to inform you of important information related to an event you have purchased tickets to, for example time or event changes or event cancellation. Where your personal information is contained within an advertisement which we publish for you, we may also use your information for publication of that same advertisement in other media, in accordance with the terms and conditions of the initial publication.

If at the time of purchase you agreed to receive information and offers about future events directly from the venue operator and/or promoter(s) of the event by the ticketing platform, then they will provide your contact details to the Jazzlab for this purpose. The Jazzlab may use these details to contact you with information and offers regarding future events and promotions or similar business. If you wish to change this choice you can contact us. If wish to unsubscribe from this communication you should contact us directly or unsubscribe using the link in the email we send.

Use of Aggregate Data

We may collect certain non-personal information to optimise our goods and services including our Web pages for your computer (e.g., the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider). We may use such non-personal information for internal purposes, including but not limited to improving the content of our sites.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

The Jazzlab will only share the data you have agreed to allow to be shared with our presenting partners or sponsors.

How long we retain your data

Personal information will be retained indefinitely for our use however may be deleted after an extended period if we require it to to help keep our website operating at it’s best performance.

What rights you have over your data

If you have an account on this site, or have filled in any forms, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Additional information

How we protect your data

Your personal information is stored in an encrypted database that is not accessible to the public. We update and upgrade our security as often as possible to maintain that security.